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FAQ's
1. How do I see if a market tote comes in different colors or patterns? TOP Click on the item and the next screen will indicate and other available color or pattern choices. 2. Where do I find the monogram choices for the market totes? TOP Scroll to the bottom of the page and you will find where you select your font and thread color.
3. How do I see the monogram choices for other items that can be monogrammed? TOP Click on the item and the monogram area will be displayed on that page. 4. Can any of your items be monogrammed? TOP Click on the item. If monogramming is available for that item,
you will see an area called Monogram Font Choices under the item or at
the bottom of the page.
5. How much does monogramming cost? TOP The additional cost is $8.00 per monogram. 6. How long will it take to get my monogrammed item? TOP Monogramming usually adds 3-5 days to the standard shipping time.
Please allow 5-7 days during any holidays for processing and delivery.
7. How do I see a larger picture of the item? TOP Click on the item for an expanded view. 8. How do I see if an item is available in a different color or pattern? TOP Similar items are frequently shown on the same page for comparison
purposes or you can click on the item to see if it is available in
other colors or patterns.
9. What if the color or pattern I want is not shown as an option for that item? TOP If there is an item you see and want to know if we can get it in a
color or pattern not show, you can call or email us in the Contact
Information section on the left side of the page and we can let you
know if it might be available.
10. Can I personalize the reusable bags? TOP Yes. You can add a vinyl letter to the bag for an additional charge of $6.00 per letter. Click on the bag and color options are shown under the item.
11. I did not see my school represented in the local spirit wear section. How do I get merchandise for my school? TOP We would be happy to work with your school to provide custom
spirit wear items. You can call or email us with your school's
information and we will contact you.
12. How do I contact Simply Sassy Trendy Gifts and Trinkets? TOP Click on the Contact Information area on the left side of your
screen. You can call or email us with any questions. We look forward
to hearing from you.
13. What are your shipping options? TOP We offer priority mail, express mail and local pickup for our local customers.
14. Is there a surcharge added to the total during shipping for the market totes? TOP Yes. Because of the size and added weight for the market totes
you will see a $2.00 surcharge reflected in each market totes total at
checkout.
15. Do you ship to P.O. boxes? TOP We can not ship to P.O. boxes. Please provide a street address during checkout to insure prompt delivery of your items.
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